Wfe're happy u> ace people taking
You might call it fatherly pndc.The
Ian-jet was an American Airlines in
vention in the firat place.
■gjne the mixed emo- you do take another airline, you ought
iw that other airlines to ask for one of their lan jet flights
on a number of fian-ieta get you olf the ground 30?l
faster than ordinary jeta It'a kind of
ime strange reason) impressive, seeing an airplane do what
it's supposed to do. so briskly.
Of courae, asking American ifyou'll
get a fan-jet is a waste of time.
We haven't taken anybody up in an
ordinary jet in years.
ume has not always been easy.
(Major airlines love ticket oflicet
ill over the country. To err was it
So we got together with IBM It
\nd »ou can imagine what
laboralioo like this would con
with. A computer (A giant that
10 years and 30 million dolla
develop We «II it Sabre.)
orues the name and address of every-
bodv^on a waiting basis.
it tells us you're next on the list—and
And it doesn't wait until we ask.
It hatges right in and tells us there's
an empty seal on Flight til and to get
hold ol Paul Zoelinet in Riverdale.
There ii is. 124 seats. 124 tickets.
We've taken all the fun out of waiting for your baggage
The baggage area has always been the
Elace where you first realized that you
ad come back down to earth.
(As if the speed of the jet age ended
when the plane came in.)
So you may be interested in some
steps we've taken.
First, we measured the distances
you and your suitcase travel from the
plane to the baggage area.
Then we choreographed our baggage
handlers for every step of the way.
(Yes, choreographed, just as in a ballet.
We even had rehearsals for timing.)
Finally, we've manned our baggage
crews for the heaviest traffic ol the
day—and kept the same number on
duty all day long.
In fact, today you might say we're
giving you just 5 minutes to get off the
We couldn't stand another
We can barely stand the one we have.